The managed services industry is expanding every year. The market is expected to grow from $243.33 billion in 2021 to over $550 billion in 2028.
Managed IT services are in demand all over the world. With the complexity of IT functions increasing rapidly, in-house IT departments can rarely handle all aspects of these tasks. While enterprises may have sufficient resources to build large internal teams, SMBs (small and midsize businesses) are looking toward outsourcing.
Managed services providers are offering a variety of options across many industries. With an IT service provider in your corner, you can cover the entire IT-related ground without putting an extra burden on your employees.
Let’s take a closer look at the key benefits of managed IT services.
1. Cost Efficiency
One of the main benefits of managed services in any industry is cost-efficiency. Even the smallest businesses have a variety of IT needs. More often than not, these companies have one IT specialist who struggles to take care of IT tasks.
To improve the department’s productivity, companies look into hiring new team members. However, the cost of doing so is usually higher than they can afford. An experienced IT specialist can ask for a salary from $50,000 to $70,000 and beyond. Coupled with hiring, onboarding, training, and retention costs, the expenses for an in house team can be overwhelming.
By partnering with an IT managed services provider, you can get high-quality services without spending a sizable amount on an internal employee. The cost savings of outsourcing IT are usually impressive.
2. Scaling Potential
When your company starts growing, the in house staff may have trouble keeping up with the growing IT needs. Missing huge growth opportunities simply because you can’t afford to support a large IT team is out of the question.
By working with an IT managed services provider, you don’t have to worry about covering the growing business needs. Every time you need another service, a company can find a suitable specialist to take care of it.
The same works for scaling down. If your company is going through hard times and requires fewer services, the managed service model can be adjusted quickly and easily. That’s much less stressful than cutting salaries or planning layoffs.
3. Employee Satisfaction
Small businesses that don’t have sizable IT departments usually delegate IT tasks to other employees. As a result, these people can’t focus on their core functions. With a wide variety of IT tasks overwhelming your internal team, employees could start feeling dissatisfied with their work.
In a historically tight labor market, losing top talent because it’s busy covering other people’s responsibilities is a bad option. Your extensive retention efforts could be lost in vain.
When you work with a managed service vendor, you take the burden off your internal team. Besides handling manual and repetitive tasks, these specialists can take over complex IT functions.
In the end, you can take advantage of top-notch IT services without putting pressure on other departments. That’s likely to keep satisfaction levels high.
4. Higher Productivity
No matter what business you are in, the expertise of your IT department has a direct effect on its productivity. From remote monitoring of your systems to quick disaster recovery and network management, you need the IT team to show excellent results.
In fact, it’s nearly impossible to achieve core business objectives unless your hardware, software, and cloud technology is working seamlessly. With a small IT department, it’s often hard to stay on top of the latest technologies.
Unless you have a large IT department, managing systems in house may have a bad effect on your company’s productivity. With a managed services provider, you can rest assured that all IT bases are covered and focus on streamlining productivity.
5. Preventive Measures
When it comes to IT, break fix services may be in demand. However, they can only take care of one part of your company’s vast needs. To make sure you are covering the entire ground, you need to implement preventive measures.
Without a proper approach to systems management and cyber security, many businesses are facing network downtime. This often leads to substantial financial losses, reputation issues, employee dissatisfaction, and much more.
By implementing a managed services model, you can get access to experts who focus on preventive measures for your company. They can implement effective processes to make sure your company doesn’t suffer losses due to poor software maintenance, cyber security matters, compliance issues, and the like.
Managed service providers take care of all the IT needs your company has and work on ensuring smooth operation.
6. Proactive Advice
As your business grows so do its IT needs. When you discover that your IT functions are seriously lacking, it could be too late. To make sure you stay up to date with the latest business requirements and industry-related IT changes, you need to take a proactive approach.
Many organizations simply can’t support an IT team that’s large enough to do proactive research and stay focused on core objectives at the same time. Meanwhile, a managed service provider can easily take care of these company needs.
Besides being proactive to improve your business operation, a third party provider can implement proactive monitoring of the industry. When IT trends in your niche change, they act accordingly to help you stay ahead of the competition.
7. Lower Infrastructure Expenses
When you take care of all your IT needs internally, you need to spend a substantial amount of money on the office infrastructure. Hardware, software, on-site servers, data centers, and other IT infrastructure needs may be too hard for a small company to handle
If you decide to take advantage of managed services, you can cut infrastructure costs. By relying on the hardware provided by the managed services vendor, you don’t have to lean heavily on your limited resources.
Additionally, you can save on licensing, team training, and consulting. By making a single payment every month, you get an impressive number of services and cost-cutting opportunities.
8. Immediate Support
When something goes wrong with the hardware, software, internet connection, or anything else related to your IT systems, you want to get it fixed quickly. Even if you have a small dedicated team of IT employees, they simply may not have time to handle problems as soon as they arise.
To take the load off your in house team, you can take advantage of managed IT services. These experts can react to your issues as fast as possible no matter when they occur.
Depending on the services you choose, you can select 24/7 system monitoring. So even if a computer breaks down or a security breach occurs in the middle of the night, you can get immediate assistance.
The above-mentioned benefits of managed IT services are only a start. When you begin working with a managed IT services provider, you will discover many more advantages of outsourcing these functions to the experts.
If you don’t have the time or resources to hire a large IT department, using managed IT services can help you achieve many important goals. Relying on managed IT services providers is the choice most businesses are already making. Don’t wait too long to follow suit.